ANNOUNCEMENTS

FREQUENTLY ASKED QUESTIONS

With which card we can board the ships?

You can board our ships with your Izmirim Card and credit card used in all public transportation vehicles in Izmir.
You can also board our ships with "Ticket 35", which has 3 and 5 boarding rights, which you can obtain from İzmirim Card Filling Machines.
You can board to our car ferries by making cash payments as well as Izmirim Card and Credit Card options.

How can I be informed about voyages canceled due to Timetable Changes and weather conditions?

You can follow us at @izdenizmir via social media accounts to be informed about additional voyages, voyage cancellations or changes that may be made in the Intra-Gulf voyage schedule regarding İZDENİZ, to be informed via sms, you can register in the "Register and Be informed" section at https://www.izdeniz.com.tr/tr/SmsVeEposta/3.

How can we apply for a job in İZDENİZ?

You can apply for job by uploading your CV to https://www.izmir.bel.tr/tr/InsanKaynaklari/259.

Pricing

Full 13.00 ₺ - 1st transfer will take place in 120 minutes, 6.52 ₺ and 2nd transfer will be 3.28 ₺, all 3rd and later transfers will be free.
Student: 5.00₺ - All transfers within 120 minutes are free of charge.
Teacher: 11.52 ₺ - 1st transfer will take place in 120 minutes, 5.76 ₺ and 2nd transfer will be.2.88 ₺, all 3rd and later transfers will be free. ( The tariff is also valid for Age 60 card holders.)
( Except for Foça, Mordoğan and Urla expeditions)

Our night voyages between Karşıyaka pier and Alsancak pier connecting Wednesday night to Thursday, Friday night to Saturday and Saturday night to Sunday night are within the scope of the Owl timetable.
Owl Fee Schedule: Full: 28.66 ₺, Student: 9.90 ₺, Teacher: 23.22 ₺, Ticket 35: 2 Credits, Prepaid Transportation Cards: 2 Credits 

You can click on the link below for the Car Ferry Fare Schedule;
https://www.izdeniz.com.tr/tr/ucretlendirme/22/22

How much is the charge if I take your car ferry with my Bicycle, Electric Bicycle and Electric Scooter?

Bicycle and electric bicycle owners can board our car ferries for a fee of 0.05 kurus.
Electric Scooter owners can use our passenger or car ferries with the normal passenger fare.

Why are Ship Launching and Promotional Videos shown on ships?

On our ships, all necessary measures are taken and facilities are provided to ensure the safety of life and property of our passengers in accordance with the requirements of the Safety of Life and Property at Sea (SOLAS 74) Convention, the Technical Regulation of Ships and the Local Maritime Traffic Guide. In this context, a person who boards our ship for the first time should also help himself and those around him in an emergency and have sufficient technical knowledge about our ship. In addition, promotional films prepared by the relevant units of Izmir Metropolitan Municipality continue to be broadcast on our Car Ferries and Light Passenger Ships.

Can we board the ships with Pets?

DOG

  • Dogs weighing less than 5 Kilograms can travel in the Car Ferry and Cruise Ship lounges at any time of the day by being carried on the lap or in their special strollers, provided that a leash and muzzle are worn.
  • Dogs weighing more than 5 kilograms (medium and large breeds) can travel in car ferry and cruise ship lounges, provided that they have a leash and muzzle on, except between 07.30 - 09.30 and 16.00 - 19.00. Dogs will be located on the floor of the hall and close to their owner, without blocking the corridor passage inside the hall. Dogs will not be allowed in passenger seats.
  • Guide dogs, bred for emotional support and providing moral support and psychiatric services, can travel in car ferry and cruise ship lounges at any time of the day, accompanied by their owner, with a collar and muzzle not exceeding 50 cm in length.
CAT  
  • Cats can travel in car ferry and cruise ship lounges at any time of the day, provided that they are carried in specially designed cat bags, baskets or cages. Cats will not be allowed to be carried on a leash or on their lap along with school and Sunday bags, sports backpacks, supply boxes, parcels, handbags and similar materials.
OTHER PETS
  • Small pet bird species can travel in car ferry and cruise ship lounges, provided that they are carried in a cage.
  • For More Detailed Information: You can visit the link Izmir Deniz İşletmecilik AŞ (izdeniz.com.tr).

Can we smoke in the open or closed areas of the ships?

According to the law numbered 4207, smoking is not allowed in public transportation vehicles and in waiting areas such as pier, station and gar.

Are there any additional fees, apart from the car fee, for the passengers who will travel by car on the Car Ferries?

No. There is no additional charge for the passenger. 
You can find the car ferry vehicle transportation fees from the link below. 
https://www.izdeniz.com.tr/tr/ucretlendirme/22/22

Where can I get information about forgotten items on ships and piers?

You can apply to the Lost and Found Office at the Karşıyaka Ferry Pier. İzdeniz General Directorate Karşıyaka Pier Lost and Found Office Phone: 0232 320 00 35 -Ext: 212. Office Hours are 07.45 - 19.45 in weekdays; 07.45 - 12.45 in Saturdays.

Which department should we apply to for homework, photo and video shooting?

You can apply to the e-mail address of iletişim@izdeniz.com.tr regarding the aforementioned requests or you can contact the Directorate of Corporate Communication and Marketing  at 0232 320 00 35 -103.

With 65 Age Card, Disabled Card or Veteran Card, is it possible to provide free pass for the vehicle on the Car Ferries?

No. The card is valid for individual passes only. You have to pay an additional fee for the vehicle.